Upon arrival, you will be provided the name and contact details of a contact person available to you throughout your stay in Germany for assistance with any questions you may have. Program staff and volunteers both in the U.S. and Germany are available by phone or email to answer questions and provide support throughout the program. All U.S. and German program offices additionally provide 24/7 emergency hotlines.
Participants are enrolled in the U.S. Department of State’s Smart Traveler Enrollment Program (STEP) to receive emergency notifications from the U.S. Embassy. U.S. citizen services are available to all participants, including emergency contact (U.S. Embassy Berlin emergency contact: 030 8305-0).